Frequently Asked Questions

While not a dental insurance plan, Key Dental Plans provides discounted prices on numerous dental services including routine and specialized dental care. Members pay for any of these services at a discounted price at the time services are received. This plan is not a qualified health plan under the Affordable Care Act.

Members typically save 20% to 60% on dental services at participating providers. Savings vary by provider, location, and type of service. Discounts apply to a wide range of procedures including cleanings, x-rays, fillings, crowns, root canals, and more.

No. Your Key Dental Plans membership activates immediately upon joining. You can find a participating dentist and start saving on your very first visit — no waiting period required.

Once you become a member, you can search our nationwide network of participating providers by ZIP code using our Find a Dentist tool. Simply show your membership at check-in and pay the discounted rate.

If you're not satisfied with your Key Dental Plans membership for any reason, contact us within 30 days of your sign-up date and we will issue a full refund of your membership fee — no questions asked. Processing fees are non-refundable.

No. Unlike traditional dental insurance, Key Dental Plans has no annual limits, no maximums, and no caps on the number of visits. You can use your plan as many times as you need throughout your membership year.

After payment processing, you will receive your membership kit within 7 to 10 business days.

If additional (for your household) or replacement cards are needed, please call Member Services at (800) 539-4550. We will promptly send your additional or replacement cards.

Yes. If you need dental services when you are away from home, you have the peace of mind that your Key Dental Plans membership is accepted by any participating provider in the United States.

Discounts are only offered by participating providers. If you require the services of a specialist, why not print and present your dentist with Key Dental Plan's list of participating providers in your area for their recommendation?

Another great feature of Key Dental's discount plans is the freedom to select any provider from the network. You may change your provider at any time, and members of your household may select their own providers as well. If you prefer, just call Member Services at (800) 539-4550 for assistance.